Implementación del Departamento de Negociaciones Internacionales de Importadora Betancourt y Badillo Cía. Ltda de la Ciudad de Quito.

Abstract

This thesis is the implementation of the Department of international negotiations in the importing company and Badillo Betancourt Cia. Ltd, located in the city of Quito, Pichincha Province, in order to provide adequate service to customers in the process of buying and / or international sales, logistics and customs clearance of goods. The company offers benefits and opportunities which allow being more competitive with other companies of similar activity given that a successful negotiation is especially understand the needs of the party and persuade in a way that suits our interests obtaining mutual benefits. The proposal for the creation of the Department of International Negotiations is a guide for growth in the business of the company, specializing in a new trading service, which runs from the company location desired by the client to negotiate the operation, exchange of information, values, procedures nationalization and delivery of goods. The company through the implementation of this department will be even more competitive, market leading foreign trade and above all offering a range of services to be in line with market requirements and customers. It is recommended that the directors of the company implement the proposal in order to improve service and organize the work of officials and provide better customer service.