Reingeniería a los procesos productivos en la Empresa PLASTILAND. De la ciudad de Riobamba, provincia de Chimborazo

Abstract

The implementation of strategies and actions that enable continuous improvement of organizations, forcing them to search for alternatives that best suit your needs, taking into account the progress in the development of information technologies, which allow generate faster flow of information, thus helping to minimize costs, to have a more efficient production process that helps to gain better control of activities at all levels of the company and in parallel PLASTILAND help expedite decision making, it is necessary to implement strategies such as Business Process Reengineering (BPR) and information systems. The research focuses primarily on the design of a methodology that combines business process reengineering (BPR) with the resource planning (ERP) to help any organization in the definition and operation of processes and flows information. The application of the stages of Planning and Identification, analysis and design, constituting the first two stages of the proposed methodology. This study was conducted in the company PLASTILAND, which has on average a staff of 16 employees , which was detected as problematic, the lack of comprehensive knowledge of the processes and their interaction with all departments, causing delays in the main flow the process to be executed without the proper information, without departmental intercom or at appropriate time, not to be an information system that will support due to the integration of its activities. In this analysis I did some research of human talent all departments of the company, based on the analysis of a first hierarchical level of the company, its environment and its organizational structure, then in a second hierarchical level, analyze the general processes of each department to determine the main process flow and thus fulfill the main objective of this thesis.