Optimización del sistema logístico mediante la aplicación del modelo SCOR (supply chain operations reference) en las bodegas de materia prima de la empresa Calzado Gamo´s en la ciudad de Ambato.

Abstract

This paper aims at presenting to apply the SCOR model (SUPPLY CHAIN OPERATION REFERENCE) for the optimization of the logistical system at the raw material warehouses from the related company Gamo's footwear sector in the Ambato City. For this, this titling project was developed in three important parts. The first part consists of an initial diagnosis using the technique of direct observation and interviews with the personnel in charge of gathering information, and then carrying out an analysis of the initial situation of the activities that take place in the supply chain through the application of the SCOR test, with the objective of obtaining the percentage of compliance with the standard practices suggested by the model, as well as analysis of the root causes through the Ishikawa diagram tool, in addition to the process diagram of the storage and handling activities of warehouse materials, in order to know the compliance percentage of the every activities. The second part consist with the development of three levels of the SCOR model, where the scope of the supply chain is defined at the first level, the performance indicators are evaluated and the benchmarking is carried out, in order to determine the gaps of the current supply chain, in the second level the processes are identified, the suppliers and suppliers are identified and located with the help a diagram with the reaches of the supply chain is redesigned through a thread diagram, in the third level The elements of the supply process analyzed with the use of performance indicators and the best practices are identified. In the third part, the implementation of best practices is carried out, with the purpose of improving procurement process, and the procedure is developed for the storage and materials handling, with the use of the continuous improvement strategy called the Deming cycle. Where the implementation of labeling of the raw material, signage and demarcation of corridors in the warehouse of the Gamo's plant is carried out, a proposal is also established for the redistribution of the two raw material warehouses, taking into account the space, the circulation of materials and the physical and chemical characteristics of the raw material which are stored.