Auditoría administrativa a la Cooperativa de Ahorro y Crédito “Mushuc Runa Ltda” ubicado en la ciudad de Ambato, provincia de Tungurahua en el período comprendido entre el 01 de enero al 31 de diciembre del 2011

Abstract

The present investigation deals winth carrying out an Administrative Auditorship to improve the work performance of the administrative staff of the “Mushuc Runa Ltda” Saving and Credit Cooperative located in Ambato city, Tungurahua province in the period from 1 st oif January to the 31 st of December 2011; for this, Auditorship phases and techniques were applied; Also the quantitative and qualitative investigation were applied in a parallel way to interpret data and facts as well as the human action as referred to the norms of the administrative management; trhugh the methods the findings referring to contrl environment were found; there is a reference to the staff recruiting in the different vacancies of the institution where an adequate and completeselection process has not been carried out. The proposal states the Administrative Auditorship divided into the follwing phases: Phase I: Planning and Programing,, Phase II: Work execution and Phase III: Result Communication, as a contribution to achieve efficienncy in handling the human talent of a Cooperative which has a presence in variosous important provinces of the country, being its matrix in Ambato city. One of the important findings refers to the staff recruiting in the different vacancies presented in the Institution where and adequate and complete selection process was not carried out. It is recommended that for each staff requirement the accomplishment of all the staff selection steps may be secure. This investigation will be very useful for the Cooperative, as it generates and proposes a better man for the optimization of economic and human resources, projecting a better quality level in the organizational growth.