Evaluación de la gestión administrativa del Departamento de Crédito, de la Cooperativa de Ahorro y Crédito Lucha Campesina Ltda, del cantón Cumandá, provincia de Chimborazo, periodo 2015

Abstract

This research is aimed at the evaluation of the Administrative Management Department credit union LUCHA CAMPESINA Ltda. Cumandá Canton Chimborazo Province. To guide the institution to adopt security measures when granting loans, Which are managed under credit processes, which have their own manual collection, strategies to reduce delinquency levels, granting and credit recovery, through these proposals the institution can make wise decisions and towards the fulfillment of the overall objectives, contributing to the improvement of solvency and liquidity ratios. In developing this management tool processes actions that must be met in the Credit Department to locate the partner or debtor in turn will benefit partners and customers to strengthen their economic and social development by helping to pursue its activities defined and ensuring proper investment of its loans favoring the cooperative who raise their values granted to members and will have the loan portfolio steadily and without risk of insolvency. It is recommended to better control the fate of credit through timely follow-up to ensure the return of money, through the implementation of the proposed processes.