Diseño de un modelo de gestión de riesgo basado en Normas ISO 31000 en Confia Agencia Asesora Productora de Seguros de la ciudad de Ambato, provincia de Tungurahua

Abstract

The Design of a Risk Management Model base on standards ISO 31000 for its application in CONFIA Insurance Producer Advisory Agency, in the city of Ambato, province of Tungurahua, in order to establish the mechanisms that allow to identify, transfer or assume the risk with the taking of preventive or corrective actions to the able to manage it in the company in an effective internal and external way. The proposal to be implemented is developed on the basis of ISO 31000 which allows identifying the possible risk events through the analysis of process maps which indicate the management of each activity and the functional descriptions that determine the activities of each job. The event was identified in a risk matrix, from which it is concluded that the company will be able to obtain a suitable risk treatment for the fulfillment of the goals and objectives.