Diseño de estrategias para mejorar la gestión administrativa en la Empresa Lectumas C.A. de la ciudad de Riobamba, provincia de Chimborazo

Abstract

The design of strategies to improve administrative management in the Company Lectumas C.A. at Riobamba City, Chimborazo Province, aims to promote a culture and corporate philosophy, in addition to promoting continuous progress within the organization. For the development of the research was carried out surveys to the collaborators, the obtained results allowed to determine strengths as motivated personnel and an adequate work environment; as well as weaknesses such as the lack of training of personnel inadequate infrastructure and facilities, monitoring and evaluation of poor work, and therefore, strategies were designed such as preparation of procedures manual, adequate dissemination of the mission and institutional vision, programming of recreational activities, delivery Timeliness of clothing, continuous training, incentives to better performance, among others; Aimed at meeting the goals and objectives such as: improving customer satisfaction, increasing employee Indicators were also established to monitor compliance with activities. In this way it is concluded that the strategies proposed will contribute to the organizational development of the company, involving all personnel. Therefore, the application of the proposal in the company Lectumas C.A.to ensures its constant growth.