Implementación de nuevos servicios en el Camal Municipal del cantón Pillaro para el período 2008-2009

Abstract

The Municipality of Riobamba and the Tourism Commission assume with responsibility the transfer of powers and attributions through the decentralization process. An important process that allows the public bodies to be linked to the different players in the tourist activity. The Municipal Tourism Department, through the execution of several projects, initiates a process of institutional strengthening, offering to the providers of tourist services that request the Single Annual Operating License, facilities for obtaining the license in a single place, In an efficient and integral way, a process that will be developed through the Single Tourism Desk. The user through this window will optimize time, because the information system will send to each of the municipal departments, and to the respective institutions information on the process of granting or renewal of the LUAF, as well as information related to other formalities. When all the requirements are met, the system will automatically issue the credit titles and proof of payment. With these documents the user must approach the window to cancel the generated values, and will immediately print and deliver respective titles and the Single Annual Operating License - LUAF. For the implementation and sustainability of this project, the Municipality must sign agreements with representatives of public and private actors to manage technical and financial support. This process will require articulation and coordination between the administrative units involved in order to unify the computer systems of the participating departments and institutions; The formulation of the legal framework to guarantee the proper functioning; And, the development of the IT application of the Single Tourism Desk. Finally, there is the political will, empowerment and human talent trained to provide tourism service providers with an efficient and quality service.