Diseño y aplicación de un protocolo de Buenas Prácticas de Almacenamiento para la farmacia del Centro de Salud San Juan Tipo A.

Abstract

The objective of this research project was to design and apply a Protocol of Good Practices of Storage at the health center pharmacy San Juan type A. Through a descriptive, cross-sectional, field, and explanatory, study carried out through a checklist, initially applied to assess the situation of the pharmacy service. The information provided by this instrument helped to choose the necessary guidelines for the elaboration of the Protocol that was later socialized, and the staff was trained. The data obtained were tabulated, analyzed, and compared with the regulations regarding good storage practices for medicines. Among the most important results, it was observed that "San Juan" Health Center did not comply with a large part of the parameters specified in the standards and regulations, evidencing the need for a protocol, which was finally established as an official document. In addition, improvements or corrective actions were carried out. Regarding the training, it was concluded that the pharmacy staff acquired the necessary knowledge that contributes to the improvement of the continuous process. After evaluating the final application of the protocol it was evidenced that there was an improvement on the Good Drug Storage Practices with 94.12% compliance. It was concluded that the management of an official document and its implementation is important to compliance with national regulations that ensure the effectiveness of the treatments and proper use of medication by the patient. It is recommended to give continuity to the protocol for the correct implementation of the Good Storage Practices, therefore it was recommended to include a Pharmaceutical Biochemical professional in the health team because he is the only one who can direct the proper management of the pharmacy service.