Análisis de los ingresos por concepto de matriculación vehicular en la Agencia de Movilidad, Tránsito y Transporte E.P, cantón Riobamba, provincia de Chimborazo en el período 2021-2022

Abstract

The "analysis of income from vehicle registration in the agency of mobility, transit and transport E.P, Riobamba canton, of Chimborazo province in the period 2021-2022." consisted of analyzing the income of the institution based on the value obtained because there is an error in the different processes of vehicle registration, applying comparative budget variables that allow measuring the profitability of the agency and the improvement of the processes of vehicle registration. The research methodology used was the deductive, inductive, and analytical methods, the techniques were observation and survey, it was determined that there are deficiencies in terms of procedures to be followed for vehicle registration where there is a mistake by the typists at the time of generating a payment order because several times users request a vehicle technical renewal and the order is typed as a domain transfer. The proposal consisted of analyzing the institution's income by applying comparative budget variables, for which the diagnosis of the existing budget analysis in the mobility, transit, and transport management department was applied, which includes among its most important parts: the income obtained from registration, to evaluate the institution's profitability. It was concluded that the management direction of mobility, transit, and transport does not have adequate control or supervision of the processes that must be followed to perform a vehicle registration, this causes difficulties for users and for the staff of the institution. It is why the use of budget and profitability indicators in the public sector, allowed to evaluate the level of implementation of planning carried out by the institution, the same that could reveal the real situation of the use of resources.