Auditoría de Gestión del período 2010 en la Empresa Pública – Empresa Municipal Mercado de Productores Agrícolas San Pedro de Riobamba

Abstract

Management audit for the period 2010 at Empresa Pública – Empresa Municipal Mercado de Productores Agrícolas San Pedro de Riobamba. “Public – city hall enterprise farmers’ market San Pedro de Riobamba”The study was aimed to measure the efficiency, efficacy, economy and reliability of the human resources and the level of strategic goals achievement.The report of the management audit shows that managers and employees have been developing their activities in a quite traditional administrative environment such as the duplication of functions, lack of an appropriate broadcasting of the internal policies that do not allow them to broaden continuous improvement competencies and to cope with the role of public enterprises. It is recommended that managers take into account aspects as to propose an strategic plan, permanently up to date internal regulations, enhance a mutual confident environment to underpin information flow among employees and their efficient performance, and to document the most important processes to lead the enterprise to a long term development.For an appropriate enterprise management it is suggested to start an administration format based on processes that can be the reference for the enterprise addressing to operate resources, procedures and relationships to achieve a high quality service.