Auditoría de gestión al talento humano del Departamento de Operaciones de la Empresa L&M Seguridad Privada Cía. Ltda. de la ciudad de Riobamba, para evaluar el desempeño laboral por el período 2011

Abstract

This work contains an Auditing Managerial development concerning Human Talent in the Department of Operations al L&M SeguridadPrivada Cia. Lmited. Enterprise in Riobamba city; this auditing was conducted in order to evaluate the labor performance in the year 2011; the following test such as internal control questionaries and auditing examinations.The Manament Audit in the Operation Department for Human Talent provided the findings like results, which are recorder in the final audit report. The reposrt is related to selection procedures, induction, training, operating personal performance evaluation, as well as the making of various flowcharts based on procedures, management indicators design, which allowed the materials become a helping practical guide for the enterprise ́s achievement of mision, vision and objectives. This audit application will constitute a very important tool which will provide help to manageres, department directors and supervisors; this way they will be able to provide professional capacity and responsibility and give the clients, suppliers, employees, operating personel quality service; therefore, it is recommended its inmediate application in the enterprise.