Diseño de un Modelo de Gestión basado en los procesos para la Empresa “3R Equipments & Services" del cantón Francisco de Orellana, provincia de Orellana

Abstract

This research aims to design Management Model Based on Process for continuous and systematic development of institutional management of the company "3R Equipments & Services", at Canton Francisco de Orellana, Orellana Province, which expects to initiate a culture change of organizational management, enabling administration by establishing processes in the company. The theoretical aspects on which the management model processes developed by analyzing their organizational structure and philosophy or address to follow as well as documentary analysis for gathering information on the situation of the company and information about the processes, procedures, flowcharts and management indicators , detailing each process identified. With the confirmation of the processes followed by the development of the process map, your document structure, Process Manual, Process, Process Map, Documented procedures and records. Resulting in the awareness startup culture change organizational applying some quality standard, enabling permanent staff to continuously improve the performance of processes so that staff feel motivated and committed to the organization promoting work team up.