Diseño del sistema de control al modelo de gestión de procesos para el Instituto de Posgrado y Educación Continua de la Escuela Superior Politécnica de Chimborazo

Abstract

Design the Control System to the process Management Model for the postgraduate and continuing Education Institute of the Escuela Superior Politécnica de Chimborazo. In order to comply with the requirements established by the Organic Law of Higher Education Art 93 and the Intitucional Statute 2013 of the ESPOCH that contemplates in title V of the organizational structure by processes, taking as its main axis the principles of quality with the executation of the evaluation of the system could be obtained information for the proposal of the improvement of quality and efficiency of the IPEC. Besides, it determined the possibility of evaluating the demanding processes, wich allows to identify the need for training and immediately initiate training activities, induction training, documentary structure of process management, importance of process Audit, continuous improvement and quality of services for the whole IPEC staff. Make an appropriate distribution of management documents to improve the culture process within the institution, plan and approve the Audit activities and system information revenues.