Implementación del Balanced Scorecard como modelo de gestión en la Escuela de Ingeniería de Empresas de la FADE

Abstract

The Balanced Scorecard is a management control created and developed by Robert Kaplan and David Norton in 1992. This model helps to better manage and create long-term value, it involves personnel, suppliers, managing directors, It also complements the financial and non-financial indicators achieving a balance in the organization while accomplishing results in a short and medium term. The Balanced Scorecard has the required tools for its implementation one of them is the strategic map its function is to describe the strategy of the organization in a clear and simple way. Morover It should allow the understanding of the company´s strategy as well as the cause-and-effect relationships and the reliance between the goals. The control panel is another essential tool for getting the implementation of the Balanced Scorecard which allows to measure the progress of the indicators. This research aims to implement the BSC in the Engineering School and analyze the obtained data for a period of six months. The implementation of the Balanced Scorecard in the Engineering School arises from the lack of having a management model that addresses each one of the actions and provides the advantage of monitoring and controlling administrative process at School.