Diseño de un Plan de Gestión de recuperación de cartera vencida para la Empresa Pública Municipal Mercado de Productores Agrícolas “San Pedro de Riobamba” 2013 – 2014

Abstract

The present research has as its theme: “Design a Management Plan for Recovery of Overdue Municipal Public Enterprise” Produce Market San Pedro de Riobamba 2013 – 2014, which will produce the same efficiency in the management of loan recovery. The proposed management plan is composed of four major aspects those will together achieve efficient results in the process of loan recovery, these issues are: 1) Financial Analysis, 2) Strategic Planning, 3) Design of Strategies, which were determined in a manual of procedures, rules and training plan, all with a view of strategic portfolio recovery and finally 4) Strategic Plan of Action. Loan recovery is an obvious problem in the company because the recovery procedures and policies are not formally delineated and can be applied in uniform manner, so that the loan recovery process more efficient and capable. The EMMPA, now has a proposal that in applying integrated and formal will allow providing understood strategic guidelines recovery policies portfolio and processes should be developed to manage the collection, so that the application is recommended this management plan implemented in the company’s Manual of Procedures and Internal Regulation for loan recovery and carrying out the Plan of Action through training as it will ensure that the staff of the unit fund managed portfolio recovery under the same criteria.