Investigación para la actualización del comportamiento de los indicadores de balance social de la Cooperativa de Ahorro y Crédito 4 de Octubre. Período 2013

Abstract

This research was conducted at the Cooperativa de Ahorro y Crédito 4 de Octubre, it is located in the city of Riobamba, in order to identify and study the social impact of COAC through social balance, which allows to have a management tool that facilitates the provision of more and / or better benefits for its mernbers and the community. Deductive-inductive method application will help us get to the knowledge of all aspects covering a Cooperative Social Balance, which improves the cooperative management, seeking information from the observed situations for testing, and then by generalization formulate a model and an intelligence tool. To do so the following tools were applied; interviews, documented review and observation. While the updating of the BSCoop. is supported on the tool ICA shortcut to social balance 4.0 EXE (methodology for measuring compliance with cooperative principles). Updating the Social Balance allows the COAC measures itself and accountable to the shareholders and all other stakeholders who are impacted by cooperative action, it also measures the social impact of the cooperative in its community and, establishes a balance between social benefits and success in business as well as a strategic tool for systematic evaluation of compliance with cooperative principles. The research question was demostrated in both dependent and independent variable. It will integrally improve social indicators as well as its internal and external social impact which is social and financial performance of the cooperative.