Diseño de un Plan Estratégico con el Balanced Scorecard como herramienta de gestión para el Consejo Nacional Electoral delegación provincial de Chimborazo, para el período 2016-2018

Abstract

The present graduation work was carried out in order at CONSEJO NACIONAL ELECTORAL DELEGACIÓN PROVINCIAL DE CHIMBORAZO, whose objective is to develop a Strategic Planning through the Balanced Scorecard as a management tool according to parameters of the institution. The methodology is defined through the inductive – deductive method. At the same time a situational analysis was conducted which includes an internal and external diagnosis, besides the SWOT matrix, the proposal of mission and vision were performed too. To implement the Balanced Scorecard has established a methodology that contains 10 steps, in respect of which 9 were applied until the development of Scorecard in an orderly form that is why; theoretical concepts and computer tools have been used such as: (Excel, DC Smap.xls). The implementation of the system can facilitate the institutional development by performing a monitoring about aspects that need more attention and achieve potencial performance according to the grouping of indicators and objectives. It recommends to the Director of the institution to review and approve the Strategic Planning and delegate a professional with knowledge about planning analysis of the Balanced Scorecard.