Evaluación del desempeño por competencias para el diseño de un manual de procesos en el departamento de talento humano del GAD Provincial de Pastaza, 2017

Abstract

The current competence-based performance evaluation for designing a processes manual in the Human Resource Department of the Decentralized and Autonomous Government of Pastaza during 2017 tends to improve the workers` performance in order to reach a new culture and organizational development. For the Human Resource department` analyst with the use of Eval 01 and Eval 02 formats from Ministerio de Relaciones Laborales. This allow determining the following results: Lack of accomplishment in the activities of the area prepared by the employees, lack of clear and precise procedures for the corresponding evolution of the officials and lack of a processes manual. Thus, it is concluded that the implementation of a processes manual will guarantee a positive chance in the performance of functions and efficiency by the workers, this will also allow accomplishing the Legal Regulations as well as the requirements the Human Resource Department of the Decentralized and Autonomous Government of Pastaza has. It is recommended to accomplish the evaluation process required by the SENRES, this is based on 34 technical competences recommended by Ministerio de Relaciones Laborales; in this way, it is possible to carry out the measurement based on relevance levels mentioned in the article 14 of the Technical Rule in the Performance Evaluation Subsystem.