Determinación de la demanda de servicios telefónicos e internet de la Empresa CNT EP, en el sector Guaslán Grande perteneciente a la parroquia San Luis, cantón Riobamba, provincia de Chimborazo , período 2017

Abstract

The current descriptive research is aimed at the demand determination of telephone services and internet from CNT EP (Consejo Nacional de Telecomunicaciones), in Guaslán Grande from San Luis district, Riobamba Canton, province of Chimborazo, in 2017; its proposal is to know the lack of acquisition of the phone line and internet that helps to solve the connectivity, in the community for that was developed a field information collecting in the area, taking into account the 1310 inhabitants from community according to PDOT San Luis 2015, it was considered for the survey to the 100 % of homes, the same were in a total of 328, which it served to know the services demand. Once it carried out and analysed the surveys, the results show that 95% of household´s heads does not count with phone line and internet. Because of 76% of the population is interested in hiring these services. once done the economic and financial evaluation of the project, an investment was established of $100.000,00, projecting the results to 5 years, it is reflected a VAN of $75.163,11 to a discount rate of 12%, according to Senplades for the public companies; the TIR of project is of 21,63% which helps to the subsequent implementation of the project; the B/C represents the $4,65 it means that for each $1,00 invested will have a profit of $3,65 the investment will be recovered to the three years, three months, with regard to the project is feasible.