Diseño de un sistema de gestión administrativa para la Cooperativa de Taxis “La Politécnica”, del cantón Riobamba, provincia de Chimborazo, para el periodo 2017

Abstract

This research project is aimed at developing an Administrative Management System for "La Politécnica" Taxi Cooperative, its general objective is to design the administrative management system based on processes, also centered on the fact that it is a management tool that facilitates making decisions that are necessary for the instrumentalization of new alternatives, getting as a result that administrative management allows to optimize administrative processes. The research methodology applied was synthetic analytics to establish the processes that are immersed in the administrative management of the institution, since a research was carried out internally to establish strengths, opportunities, weaknesses and threats, that is, through of a field investigation, as well as documentary bibliographic research. Concluding that the inexistence of an adequate management at the administrative level in "La Politécnica" Taxi Cooperative, do not allow for an adequate control and management of its management. It allowed to determine the necessity of establishing the relationship between functions and the mission of the institution through the establishment of objectives, policies and strategies through the present system of administrative management based on processes for the fulfillment of the objectives of "La Politécnica". Taxi Cooperative