Diseño de un sistema de gestión por procesos para la Empresa Global Office Cía. Ltda., de la ciudad de Riobamba, provincia de Chimborazo, año 2016

Abstract

This research aims to: "Designing a system Process Management for the Enterprise Global Office Co. Ltd., the city of Riobamba, Chimborazo province, 2016" will focus on finding solutions and propose changes as the process performed during activities in the areas of the company, the same that will optimize time and money, ensuring better service to customers and suppliers, employees will be more efficient because they know the roles and responsibilities each has and which shall meet under the internal policies of the entity, chasing achieve the highest levels of efficiency and effectiveness optimizing costs through flowcharts focused on the activities to be developed in different workplaces of the organization processes, analysis was performed to determine step by step such activities to be performed reviewers.It is recommended to check periodically through reports, the achievements obtained with the compliance process management system.