Modelo de gestión de talento humano, para la Cooperativa de Ahorro y Crédito Fernando Daquilema Ltda., matriz – Riobamba

Abstract

Saving and Credit Union Fernando Daquilema Ltda., is a solvent financial entity that is constantly growing, but does not have appropriate tools for the management of is human talent; this factor determined the necessity of the development of management of human talent model, for this institution. The main purpose of this model is to get a new style of management that allows to manage human talent effectively, in thus achieving its goals by providing an added value for the Saving and Credit Union and its officials, with a different, effective and sustainable vision in the future. The management of human talent model as tool facilitates indexes as the level of satisfaction, effectiveness, efficiency, performance staff, helpfulness, analysis, valuation and job description. The result of this work is very important because has a continuous improvement perspective and encourages the development of organizational culture. This work concluded that the management human talent model allows responding to the changing needs of our environment. It is recommended the generation of the administrative processes of human talent, since it allows maintaining a high level in the allocation of human talent and continuous improvement in the quality of service to partners, customers and users of the Saving and Credit Union.