Propuesta de estrategias de la cultura organizacional para mejorar el clima laboral dentro del Gobierno Autónomo Descentralizado Municipal de Riobamba, período 2014

Abstract

This work was performed in the Autonomous Decentralized Municipal Government of Riobamba in order to propose strategies for organizational culture to improve the working environment where workers feel identified and committed to the institution, to the benefit of improving the service and image thereof. The main theoretical foundations of organizational culture was presented, the background of the research problem and a brief history of the Autonomous Decentralized Municipal Government of Riobamba, served to collect information from the public target objects related to research, several techniques were applied as the person interview where they were addressed leading authorities on issues such as: labor relations, autonomy, organizational culture, another was the direct observation that allow to complement the information obtained from the interview: Employees were consult through a structured questionnaire undisguised, all results were the basis for the proposal. The proposal raised will contribute to the improvement of: work environment, perceptions of staff regarding their institution relevance, job performance, efficiency of human talent and whether institutional effectiveness.