Proyecto logístico integral en el transporte de mercancías pesadas, para la compañía de transporte de carga pesada R&R Translogic S.A, de la ciudad de Ambato provincia de Tungurahua, en el periodo 2017.

Abstract

The current integral logistic project was developed for the RyR Translogic Company of heavy freight transport in Ambato city, Tungurahua province. This project is aimed at proposing solutions to the logistic problems that the company commonly faces and contributing to improve the work schedules and costs when transporting the goods. In order to meet the established objectives, surveys were applied to customers and the company manager was also interviewed. This allowed defining the logistical processes. Besides, problems in the Customs processes were identified based on the field research through a visit to CONTECON. Several insurance companies were also visited to establish a security system to transport the goods safely. With the implementation of the VRP (Vehicle Routing Problem) SOLVER program, the routes based on distance and time were designed. In terms of results, it was determined that the logistic processes are customs clearance, transportation and delivery of the merchandise. Problems like documentary errors, customs control, lack of information and the necessary permits were found. The company was supported for buying an insurance plan for two vehicles in order to cover its operational capacity and offer a better service. The design of routes benefited the transport of goods achieving efficiency and reducing operational costs, distance of the route, and fuels consumption. It was concluded that the use of technology allows choosing the best transportation routes with fewer obstacles and inconveniences when reaching to the destination place. It is recommended to provide a continuous monitoring to the processes with greater delays, have a significant improvement and greater communication with each customer of the company.