Propuesta de un manual de procesos para la gestión del Comité de Barrios de la ciudad de Macas, cantón Morona provincia de Morona Santiago

Abstract

This research proposes a working support for Comité de Barrios de la Ciudad de Macas which tries to generate supplies for a more efficiency management. .It was conducted to better current management and fulfill with all company functions. Directives will have a tool that will allow having management for process, so objectives will be reached. First data were collected and problems related to this company were identified, so project plan was define objectives and hypothesis to be achieved were established. Interviews applied to staff were used as part of the methodology,. The result was determined how this company works and develops its activities. Based on the information above and theoretical framework, parameters to support applied methodology were determined. This project has four chapter, the first one describes the problem statement of this organization, the second one contains the theoretical framework, the third one deals with the used methodology, the fourth one has the proposal that consist in a processes manual, and has conclusions and recommendation obtained from the project, finally biography and annexes.