Diseño del departamento de talento humano para la empresa pública de turismo de la provincia Bolívar

Abstract

The objective of this research project was to design a Human Talent Department for a tourism company located in the province of Bolívar by improving the working conditions of internal and external workers of the company, for which a study was carried out in order to know its current employment situation. Therefore, the research methodology that was implemented was based on a qualitative-quantitative, exploratory and descriptive approach, in order to describe the characteristics and elements necessary for the creation of the human talent department, in addition to identifying the needs of collaborators that belong to the institution which may be quantifiable through field research tools and techniques such as a survey applied to each of the institutional collaborators. In this way, it was obtained as a result that the company needs a Department of Human Talent to helps to efficiently manage the human resources of the institution, it lacks a compensation system, and there is no adequate organizational structure, in addition to having an organization chart with certain shortcomings presenting hierarchical and functional problems. Therefore, it is necessary to create a Human Talent Department with a hierarchical structural organization chart, process and function manuals, process diagram and procedures for evaluation, control and monitoring of goals and objectives to be met. Therefore, its early application is recommended