Plan para el desarrollo y fortalecimiento organizacional de la compañía de transportes “Ecuataxis S. A.” ubicada en la ciudad de Quito

Abstract

This research aimed to develop a plan for organizational development and strength for the Transportation Company "ECUATAXIS S. A." in the city of Quito. This research seeks to improve the company's internal processes. In this process, the analysis of the company reflected shortcomings because the company lacked a business philosophy such as mission, vision, values , and objectives; Likewise, lack a structural organization chart and function manuals. During the development of the proposal, the search of the terms of different authors concerning the organizational strengthening plan was essential for the theoretical framework. Regarding the methodological framework, this is descriptive research with a non-experimental design and a qualitative approach, using techniques such as the survey and observation to collect the most information to develop the proposal. In chapter four, in the propositive framework of this study, the internal and external diagnosis was made by the SWOT analysis, where the strengths, weaknesses, threats, and opportunities the company has; and the strategic objectives from the plans to strengthen the development of the company. In conclusion, this transport company has developed its activities empirically. For this reason, it is crucial to recommend managers to socialize the mission, vision, objectives, and values and place them in a specific place near to all company personnel and partners; in the same way, generate the planned meetings to comply with them