El clima organizacional como una herramienta de gestión para el fortalecimiento del desempeño laboral de los colaboradores de la Cooperativa Divino Niño

Abstract

The main goal of this research was to make a value proposal for the Cooperativa de Ahorro y Crédito Divino Niño, a management matrix was elaborated in which the problems of the COAC, for which it does not have a good organizational climate and which are the possible solutions for them, were presented, also it can be observed in detail the tools that will be used to be able to execute this proposal. For the collection of information and the creation of the matrix we used the qualitative and quantitative method and the descriptive research level, through which we searched and interpreted the activities carried out by the collaborators, in addition we made statistical data which were obtained with the help of the surveys made to the collaborators as well as to the partners of the COAC, Finally, it can be said that the management matrix will help greatly because it will help to observe the weaknesses and thus be able to turn them into strengths, which will help the cooperative to achieve success