Auditoría de gestión a la distribuidora Milenium, de la ciudad de Ambato, provincia de Tungurahua, período 2019

Abstract

The Management Audit is a topic of relevance in any organization so it becomes content of great interest to the business community, especially for the Distribuidora Milenium, the main purpose of this research project was to conduct a management audit of the Distribuidora Milenium, of the city of Ambato, Province of Tungurahua, period 2019, through the various stages of the audit process, aimed at determining the use and application of resources under parameters of Efficiency, Effectiveness, Economy and Ethics, as well as the establishment of the level of compliance with business objectives. For the development of the same the method of mixed approach was applied, which allowed collecting information from books, articles, magazines, etc., as well as field information, was collected through the application of surveys and interviews to 15 workers of the Distribuidora Milenium, finding that the company has never applied a Management Audit, does not have manuals of function and procedures, do not apply management indicators, among others. Due to all the problems, finally, a Management Audit was carried out on the company giving a series of solutions and recommendations to improve and fulfill its proposed objectives