Propuesta de mejoramiento en la gestión organizacional administrativa de la empresa Ventas Plus distribuciones, cantón Quito, provincia Pichincha

Abstract

Nowadays, companies are affected by the lack of innovation and updating in their organizational management in a global market that is constantly changing. Administrative organizational management is the key to the fulfillment and empowerment of the activities within the company. This degree work was developed with the objective of designing a proposal for improvement in the administrative organizational management suitable for the company “Ventas Plus Distribuciones DISTRIVPLUS C.A.” mixed research approach applied quantitative and qualitative methods were considered, an exploratory and descriptive level of research, with a type of documentary and field study. The research was conducted through data collection by applying research techniques such as surveys, interviews, and direct observation. The survey was applied to the personnel of the strategic and tactical level of the administrative area of the company, and the survey was to the person in charge (General Manager). The results showed that there is a need to improve its administrative organizational management to improve the development of its activity and the commitment of its collaborators to the company. The results suggest that the company requires a manual of processes and procedures, as well as an organizational philosophy and structure, necessary elements for the improvement of the organizational management in order to increase the organizational efficiency of the company.