Evaluación de 360 grados al talento humano del departamento administrativo del GAD de Pelileo y su incidencia en la optimización de los resultados

Abstract

The objective of this research work was to carry out a 360 degree evaluation of the Human Talent of the Administrative Department of the Gad de Pelileo to determine its incidence in the optimization of the results. For the development of the work, the deductive method that goes from the general to the particular was taken, in the investigation no sample was obtained, since the population under study was reduced, the mixed research approach was taken to take into account the wishes from the workers; the research level was descriptive; The type of research was documentary, field and bibliographic, since the findings of the research carried out in the municipal GAD of the Pelileo canton were documented. A survey was carried out to find out the working conditions of the institution's collaborators; in which the results were discouraging since the workers have no motivation to work, the lack of motivation and training, the lack of recognition and promotions in the workplace, among other factors that the work performance of the collaborators emerges. These data contribute to the approach of the proposal with the development of the operational plan based on three phases that help in the development and application of the 360° evaluation in the administrative department of the municipal GAD of the Pelileo canton, through the development of a model performance evaluation based on performance dimensions. It is concluded that the 360-degree evaluation serves to measure the job performance of employees both qualitatively and quantitatively by applying performance dimensions that help determine the level of each worker based on their job position