Optimización en los procesos de molienda de maíz utilizado para la obtención de GRITZ, empleando la metodología six sigma en la planta procesadora SIMAA CIA.LTDA de la Ciudad de Riobamba

Abstract

SIMAA company has experienced order rejections due to the impurities in corn grits. For this reason, it has been decided to focus on the critical quality variable of grain size, as it directly impacts the product's purity. Implementing a process more focused on granulometry, controlled by the quality department, significantly improves the quality of the grits. Due to this, the company's objective is to increase the percentage of order acceptance through the optimization of corn milling processes. The implemented methodology had a mixed approach, that is, qualitative and quantitative. A longitudinal research design was used since historical data from quality inspections were obtained for 6 months. The study population was Kellogg's customers and company personnel. It was essential to gather information through an interview guide directed at Kellogg's consultant and questionnaires for the production manager and an operator. Using tools specific to the Six Sigma methodology, the causes affecting the finished product were identified, and likewise, improvement opportunities were established concerning these causes, which are personnel training, the establishment of standard operating procedures for cleaning and hygiene, and a preventive maintenance plan for the machinery on this production line.