Desarrollo de la metodología para la implementación de la norma ISO 9001-2015, en el centro de mantenimiento de vehículos blindados “CEMAB” perteneciente a la Brigada Blindada Galápagos de la ciudad de Riobamba.

Abstract

This document has as objective, the development of the methodology for the implementation of the standard ISO 9001-2015 in the Centre of maintenance of armored vehicules “CEMAB” from Riobamba city focused to meet the current needs of the armed forces of Ecuador, taking into consideration that the application of requeriments based on the proposed rule will help reduce problems in the administrative procedures and maintenenace, which you can get a working method effective within the area of services offered by this institution. With the development of the system, it is expected to improve the internal structure of the Organization, through standardization, control and continuous improvement of its processes, based on the lifting of the manual, policy and quality objectives, procedures, instructions, formats and applicable records, important factors in the coordination of the quality system. The proposal of the theme for the realization of the technical project, which the current problems that the organization is designated where the absence of a system that allows to control the quality of maintenance of armoured vehicles and determine where the objectives which you want to get through the execution of this work will be described as well as the identification of the different variables involved in our study is developed. It is recommended that the implementation of this technical work as it is a tool that will enhance the development of the activities of maintenance within the unit military, which ensure a high level of quality in the same.