Diseño e implementación de un sistema de gestión de calidad para el laboratorio de materiales de la Facultad de Mecánica de la Escuela Superior Politécnica de Chimborazo según la norma NTE INEN ISO/IEC 17025.

Abstract

The aim of this work is the Design and Implementation of a Quality Management System for Materials Laboratory which belongs to the Mechanics Faculty of the Polytechnic University of Chimborazo according to Ecuadorian Standards or Norms (NTE) International Organization (ISO)/IEC 17025, which enables the laboratory to meet with organizational and technical resources requirements as a first step towards accreditation before the Ecuadorian Accreditation Service (SAE). The current situation of the laboratory was analyzed by studying the NORM NTE ISO/ IEC 17025, and based on the General Checklist prepared by the SAE, the processed information threw the level of compliance and procedures which require to be improved to become a competent laboratory. The results of the current situation of the lab show that 18% of the exposed requirements in the standard are not applicable to the work and procedures of the same, while 52% is not met, therefore, it was the initial point where it began generating documentation, records, procedures and other laboratory documents, that supplementing them with existing ones the quality manual was developed in accordance with the specifications of the standard NTE ISO/IEC 17025. The quality manual describes the policies and objectives of laboratory-quality and appropriate procedures to ensure that the provided services are of adequate quality. The Design and Implementation of a Quality Management System for the Materials Laboratory, allows improving quality, both administrative activities and laboratory techniques as a first step for the continuous improvement.