Diseño y aplicación de un sistema de evaluación de desempeño por competencias en la Unidad Administrativa de Petroindustrial matriz Quito

Abstract

This research work is a Design and Application of a Performance Evaluation system by Competences in Quito Petroindustrial Management Unit which proposal is the contribution to people professional development as well as the organization in an interchange environment. The enterprise was diagnosed analysing its human talent from its general organic structure to the management unit. The evaluation design by competences was carried out starting from the evaluation system of 360º, where they are involved, items to evaluate, cardinal competences of personnel, that is, competences and specific behaviour for intemediate levels and for executive levels; with the above information and with the help of the personnel department, the profiles, completing forms, were made for each position in the company. Redifine processes were followed on the application of performance evaluation system in a structured plan, socializing concepts of cardinal and specific competences; the realization of the evaluations were developed normally; the results were tabulated and plotted to have a clearer vision of competences where the staff should developed. It is recommended to considerate the individual evaluations results in order to improve and develop human talent competences in the enterprise.