Propuesta de un manual de procedimientos para optimizar la gestión de la Empresa Pública Municipal, Mercado de Productores Agrícolas “San Pedro de Riobamba”

Abstract

The topic of this Technical memoir is “A Proposal of a Process Handbook for Improving the Management of Empresa Pública Municipal Mercado de Productores Agrícolas-San Pedro de Riobamba (EP-EMMPA)”. The objective is to upload information in order to optimize time and resources, so that there isnt task duplicity. It will also show clear and precise information for assigning responsibilities to the different officers in the institution. The proposal seeks to make a process handbook for EP-EMMPA since the institution does not have the information basis. It will provide data about efficiency and efficacy of the utilized resources in daily activities. The proposal includes redistribution of functions and administrative-operative levels; inclusion, elimination and fusion of tasks. All these are to give the Enterprise functionality and equality when assigning roles to the personnel. As a result of having this handbook it will be easier to define processes more clearly and simply; therefore, the tasks to be developed will produce better results optimizing economic and human resources. It is recommended that the EP-EMMPA implements the use of the present handbook, and that they revise it and update it every year due to the competition and globalized world; so that efficient, effective and responsible work promotes productivity and creates stability.