Reingeniería de procesos administrativos, operativos y financieros para mejorar la comercialización de productos en el Centro de Acopio Guaslán perteneciente al MAGAP

Abstract

The current research work aims to develop the reengineering of administrative, operative and financial processes in order to improve the trade of products at Guaslán store department belonging to MAGAP. The proposal will allow the application of the reengineering which is necessary in order to have an exchange tool and so, to reduce the weaknesses such: as bad customer service, lack of administrative organization, little group work and poor information coming from the staff; it, then, tries to improve its strengths with: trained, specialized, devoted personnel by means of a working plan, standardized processes at accounting and production level, with excellent infrastructure. In short, the institution and its current system need new hierarchical processes, hiring policies, so it needs to have an empowered human talent department to prevent future controversies. The process reengineering is recommended since it might create an extreme change in the policies and procedures at Guaslán store department, moreover, it would significantly increase profitability, productivity, distribution, trading and time response in a short time and thus, the immediate competitive advantages.