El clima laboral y su influencia en el desempeño profesional de las secretarias del Gobierno Autónomo Descentralizado Municipal del Cantón Pastaza, Período 2014.

Abstract

The present research was carried out to analyze the social climate it is an issue of great importance today for all kinds of organizations; they can be private or public, which seek to achieve continuous improvement in service to internal and external customers without losing sight or the human resources; then, this definitely affects job performance. In this research causes were analyzed of certain environment and the negative consequences about labor climate within an organization like Decentralized Autonomous Municipal Government from Pastaza canton, the environment wheresecretaries perform work daily, the management treatment can have with their attendants, the relationship with suppliers and customers; all these elements are got called Labor Climate, this may be a bond or barrier to good professional performance together or certain people that are within or somewhere else, may be a factor or distinction and influence the behavior those who compose it. The methodology was used for the evaluation at social climate, it concluded that to be a competitive entity is necessary to start from the origin of the problem and keep up a good social climate.