Diseño de un manual de gestión por procesos para la Unidad de Áridos y Pétreos del Gobierno Municipal del cantón Morona para el periodo 2018

Abstract

The present work of titration is a desingn of manual of manual of management by processes for the unit arid and stony of the Direction of Environmental Management and General Services of the Autonomous Government Decentralized Municipal of the Corner Morona, is proposed to improve the handling and verification of the suitable use of these resources. Based on a diagnosis of the unit within the institution, the baseline was raised by applying techniques such as interviews and surveys to employees of the Directorate of Environmental Management of the GAD, which made it possible to know the current situation regarding the management of solid waste in the canton. Allowing to determine the non-existence of the process management manual, which has caused employees to carry out activities that do not correspond to their functions, delays in processing, informal communication and a delay in the flow of information. The proposal contains a plan for integrated management of solid waste, which consists of ten programs: prevention and mitigation of impacts, contingencies and emergencies, training and environmental education, occupational health and occupational safety and industrial safety, community relations. Monitoring, institutional strengthening, separation at the source, collection, frequency and transport, final disposal. The proposed procedure manual will allow structuring the macro process and sub process for a better performance of the human talent of the unit. It is recommended that the unit of aggregates and stone of the Directorate of Environmental Management implement this management manual to improve the performance of the same in the institution.