Estudio organizacional para la empresa Dismarlun, en la ciudad de Ambato – Ecuador

Abstract

The objective of this research was to carry out an organizational study of the company Dismarlun in the city of Ambato, using different business diagnostic techniques about the current state of the business in its different areas. For the research, an interview was conducted with the manager of the company about the key points that an organization should manage, obtaining a total of 153 questions that were answered in a total of 11 sessions. The other technique used was observation, which was implemented to search for information on the company's processes through observation sheets. The result was that the business has a low level of implementation of the main administrative functions. There are no regulatory processes for the Human Resources area of the organization and no new personnel has been hired in recent years. It is proposed to the company Dismarlun the elaboration of a manual of processes so that each member of the company knows what activities should be carried out, from the manager to the assistants. In addition to a corporate identity manual that allows the company to have its own identity and build its prestige in the Ecuadorian market. It is recommended to integrate planning and prioritization processes in the organization, in addition to integrating strategic development techniques that improve the other factors of the company.