Propuesta de un modelo de gestión de logística verde, caso de estudio cooperativa de transporte pesado Los Andes

Abstract

The main objective of this study was to propose a green logistics management model for a heavy cargo transportation company called Los Andes. To develop this study, surveys were applied to customers, drivers and workers, an interview was also applied to the CEO. Due to it was a field investigation, the observation technique became a key element for the realization of the diagnosis as it allowed to provide a broader and more complete interpretation of the topic, and it contributed to the analysis, design and interpretation of the administrative, logistical and environmental aspects. This permitted to establish that the service and experience in the sector constitute its main strengths, while its weakness is directly related to the lack of an environmental policy, cargo oversizing, treatment of products, pollution and generation of waste as a result of the service that the company offers. As a result, it was obtained that 84.89% of the clients recommend that the company should adopt guidelines of responsibility and environmental commitment, 15% of the drivers use efficient driving practices to reduce fuel consumption as the most common waste become the filters in vehicle maintenance and cardboard during the loading and unloading operations of products. This led to a green logistics management model about the design of an environmental policy, redesign of descriptors, preparation of environmental management programs, environmental recommendations for the staff and rules for cargo treatment which will allow the company to adapt itself to the current market and customer needs. It is recommended that the company takes into consideration this study as it will help to generate added value to its service.