Elaboración de un manual de calidad basado en la Norma ISO/IEC 17025 con fines de implementación en el laboratorio de cárnicos en la Facultad de Ciencias Pecuarias de la ESPOCH

Abstract

This research work main objective to design a quality manual based on ISO/IEC 17025:2018 for implementation purposes at the Meat Laboratory at the Livestock Sciences Faculty of ESPOCH. The methodology in data collection was qualitative and quantitative, the techniques selected for data collection were two, the survey and a general checklist. The study sample in the collection of information is the survey of 131 sample data from the student population of Livestock Sciences Faculty of the Espoch. While, for the second data collection technique, the 289 requirements of ISO/IEC 17025:2018 were taken, and the general document checklist (Check List) was prepared which serves to analyze all the original documentation of the management (116) and technical (173) requirements within the laboratory. Subsequently, all documentary nonconformities (NCs) are determined and at the same time to this, the verification questionnaire of the Ecuadorian Accreditation Service (SAE) is applied, which is the regulatory body with authority for the accreditation of tests in Ecuador. This comparison is intended to quantitatively establish the real situation of the current quality management document system. It is concluded that, the procedures in the designed manual detail chronologically the activities to be performed by the people in the laboratory. In the designed records structured data is represented implicitly in which events or activities are permanently recorder, for proper monitoring and control. The implementation of the management manual developed is recommended, taking into consideration the guidelines of the NTE INEN ISO/IEC 17025: 2018 standard, in which the internal processes of the Meat Laboratory are defined and standardized in the Livestock Sciences Faculty of the ESPOCH.