Evaluación al sistema de control interno de la Cooperativa de Ahorro y Crédito “Sumac Llacta” Ltda., de la ciudad de Riobamba provincia de Chimborazo, período 2020

Abstract

The present study entitled "Evaluation of the Internal Control System at Cooperativa de Ahorro y Crédito “Sumac Llacta” Ltda located in Riobamba city, province of Chimborazo, period 2020", was aimed to assess the internal control system through the application of the COSO III method in order to determine potential errors, inconsistencies and irregularities in the administrative and financial management of the institution. The methodology applied a mixed approach with a descriptive, explanatory and not experimental level, based on a field review process. An interview was applied to the manager, and research surveys to active clients and staff in order to establish potential findings to verify the idea to defend. The study sample was made up 88 active clients and 11 employees of the institution. Based on the COSO III method, the internal control system was evaluated and a technical report was prepared and sent to the management of the financial institution. Within the evaluation process, the methods of questionnaires and flow charts were applied, with the following techniques: observation, inquiry, analysis, inspection and comments. A total of twelve deficiencies were identified and described with their respective recommendations. Among the most significant findings are: the existence of non-legalized financial and administrative documentation, non-compliance with provisions issued by regulatory entities, non-existence of guarantees about the mismanagement of financial resources, and non-compliance with the credit granting process.