Aplicación del apartado número ocho de la Norma ISO 9001-2015 para la optimización del proceso de producción de frutas deshidratadas: Fragaria (fresa) y Malus doméstica (manzana), en la Escuela Superior Politécnica de Chimborazo.

Abstract

The objective of the research was to apply section eight of the Iso 9001-2015 Standard in order to optimize the production processes of Fragaria (Strawberry) and Malus Domestic (Apple) dehydrated fruits at Polytechnic School of Chimborazo, to comply with the requirements were applied the deductive method with a qualitative-quantitative approach, later the requirements of the productive processing of dehydrated fruit (strawberry and apple) that are carried out in the integral development project, agroindustrial products "GIDIPA", with the analysis of the characteristic parameters of dehydration, all the productive processes of dehydration (time and temperature) of the fruits were controlled for their efficient production. Subsequently, all the productive processes of strawberry and apple dehydration were evaluated, compliance with the activities was verified to prove compliance with the requirements of ISO 9001-2015 section 8, then a simulation was carried out with the ProModel Software for its analysis, fault analysis and correction to determine the optimal process. By implementing section number eight of the ISO 9001-2015 Standard for the optimization of the dehydrated fruit production process, better product quality was guaranteed, which evidenced that in the productive processing of dehydrated fruit (strawberry and apple), the quantity of water decreases in the fruit, which indicates that the transfer is governed by the intrinsic qualities of the sample and its resistance to its diffusion, that is, the greater the amount of hot air, the drying time will be shortened. On the other hand, it was determined that the company of Dehydrated Products "ESPOCH" has documentation based on the ISO 9001-2015 standard, which allowed the organization to optimize all the production processes of dehydrated fruits.