Diseño de procesos de mantenimiento e indicadores según la Norma UNE-EN 17007-2018 en la microempresa de fabricación de accesorios PVC DISMAFER

Abstract

The purpose of this curricular integration work is to design maintenance processes and indicators, according to the UNE-EN 17007-2018 standard, in the "DISMAFER" PVC accessories manufacturing microenterprise. A field observation was carried out in tthe production area, on maintenance management with the access to the assets that the organization has. Then, the technical data of each team was taken for the preparation of initial documentation that served for the inputs of each process to design, 9 maintenance processes suitable for microenterprises were established. They were developed with the help of UNE-EN 17007-2018 standard, which details: the name of the process, its purpose, activities, data, input products, output products and limitations. Processes were designed under the standard with its respective flowchart. Among the output products, formats for new documents and the updating of others were made for the proposal of their prompt execution. Likewise, maintenance indicators were determined for the evaluation of processes based on the UNE-EN 15341 standard. Finally, with the aim of collecting data, calculating the indicators, and representing them by means of a graph that helps for the analysis and making decisions, the indicators belonging to each selected maintenance process were programmed in the Microsoft Excel application. It should be noted that the processes developed were joined to the documentation belonging to the microenterprise, thus favoring its productivity, efficiency and management. With the development of this project, it will be possible to improve the maintenance of the equipment, its availability, personnel safety and the environment, significantly helping with the progress of the "DISMAFER" microenterprise. Therefore, the person in charge of the production department is recommended to control the documentation together with the periodic collection and entry of data to avoid the accumulation and duplication of software information.