Sistema de gestión de talento humano para mejorar el desempeño laboral en la microempresa “Verde Limón”, en el cantón Riobamba, provincia de Chimborazo

Abstract

The present research called human talent management system to improve work performance in the microenterprise "Verde limón," in the canton of Riobamba, province of Chimborazo, had the objective of designing the processes for the Human Talent Management system by competencies to improve and strengthen the performance of its collaborators. In the same way, it benefited individual and collective development. Regarding the methodological aspects of the research process, the deductive, analytical, and synthetic methods stood out, which favored collecting information, processing, analyzing, and presenting results. In addition, both qualitative and quantitative research techniques and instruments were used, such as the interview and the staff survey, which made possible the analysis of the results, the understanding of causes and effects, and possible solutions. In the research proposal, a human talent management system was designed for the microenterprise "Verde Limón," in which special emphasis was given to the competencies of individuals: in the process of job description and profile, selection, recruitment, and induction of personnel, performance evaluation, development, and training. It was concluded that human talent management processes should be considered as an orientation and guidance mechanism for the correct administration and achievement of the objectives pursued by the company. It was recommended to implement the proposal as a resource to obtain the advantages of the same and to favor both the performance of personnel and the efficiency and effectiveness that will allow the organization to achieve the proposed goals