Elaboración del plan de responsabilidad social empresarial para la compañía de exportación de cacao BurneoExport en la ciudad de Santo Domingo

Abstract

The present study was aimed to develop a corporate social responsibility plan for a cocoa export company called BurneoExport located in Santo Domingo city to help this organization with an organizational diagnosis about the topic. In this research, the approach methodology was used: qualitative because we achieved a perspective that satisfies the people who are part of the research project through observation and quantitative research because it allowed us to diagnose in a timely manner the possible inconveniences when apply our social responsibility plan by obtaining numerical data; research levels: exploratory using tools such as interviews and situational diagnoses, descriptive since numerical data was obtained that allowed contextualizing the behavior of the subject of study and bibliographic because the investigation of similar information was used in works already developed that allow having a more clear of what was wanted to achieve with this work; research design: non-experimental since it will be carried out without deliberately manipulating variables and cross-sectional because we will only carry out data collection. In this work, a proposal is presented that contains diagnoses of corporate governance, strategy, structure and operation, economic performance, labor social performance, human rights social performance, community social performance, anti- corruption social performance and products and services social performance. Finally, it concludes with possible actions to improve the diagnosis made and through their respective findings or shortcomings that could be improved for each item that was evaluated