“Modelo de gestión administrativo-financiero para la Cooperativa de Ahorro y Crédito P.A.I.S Ltda., período 2022-2026.”

Abstract

This research called the "Administrative-Financial Management Model of the "COOPERATIVA DE AHORRO Y CRÉDITO P.A.I.S. LTDA." period 2022–2026, aimed to implement this administrative-financial management model to improve the cooperative's profitability and efficiency in its administrative operations, as well as to restructure internal processes, to strengthen ties with its customers and propose goals and objectives that lead the cooperative to success. To elaborate a model, an interview with the manager and a survey directed to the employees and the security council were carried out, it allowed obtaining the necessary information for the development of the research work, the SWOT analysis was carried out where several shortcomings of the Cooperativa de Ahorro y Crédito P.A.I.S. LTDA. were found, also, an analysis of balance sheets and financial statements was developed, where the profitability of the cooperative from one period to another was detected. It was possible to design a manual of functions for the financial entity for a better organization, with the goal of contributing to its development, and to propose indexes that allow for better income control using the management model. Therefore, the implementation of this administrative-financial management model is recommended because it will favor the improvement of administrative and financial management by optimizing its economic resources. Upon completion of the respective analysis, the administrative-financial management model will not only increase profitability but will also improve the performance of the personnel and improve customer service.