“Modelo de gestión administrativo-financiero para la empresa proveedora de interne “IP Fibra” del cantón Guaranda, provincia de Bolívar, período 2022-2026.”

Abstract

The Internet provider company "IP FIBRA" does not have an institutional philosophy or manual of functions for the operational area, causing the replication of functions; within the financial field, they lack an accounting process, therefore financial analysis is not applied, causing decision-making to be done empirically, which has generated problems in their future decisions, therefore, the objective of this work was to design an Administrative-financial Management Model for the internet provider company "IP FIBRA", of Guaranda Canton, Bolívar Province, period 2022-2026. The implemented methodology had a qualitative and quantitative approach, a non-experimental design was used because the variable was not directly intervened, and two types of the population were considered for the study; the first represents the company's staff and the second its clients, from which the necessary information was collected through methods, techniques, and instruments, among which we have the survey applied to the employees and clients of the company and the interview with the business owner-manager. Through this methodology it was possible to verify that the company does not have an administrative and financial model, and the collaborators are unaware of the organizational objectives, hindering their efficiency; regarding the financial area, it was evidenced that they do not have a financial model for the relevant evaluation of their accounts. In this context, it is concluded that the company IP FIBRA does not have adequate administrative and financial management, for which the design of the management model is proposed which has the design of the institutional philosophy and guide documents to improve the administrative processes of the company, in the same way through the proposed strategies and policies help to optimize resources, improving the business financial efficiency in the future.